1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand usage patterns, and improve the overall user experience. Similar technologies include web beacons, pixels, and local storage.
2. How We Use Cookies
Fieldee uses cookies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the platform to function properly. They enable core features like authentication, security, and session management. You cannot opt out of these cookies.
- Session Cookie: Keeps you logged in while using the platform.
- Security Cookie: Detects authentication abuse and protects your account.
- CSRF Token: Prevents cross-site request forgery attacks.
2.2 Functional Cookies
These cookies remember your preferences and settings to provide a personalized experience.
- Language Preference: Remembers your selected language.
- Theme Preference: Stores your light/dark mode choice.
- Dashboard Layout: Remembers your preferred dashboard configuration.
2.3 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and platform. This data helps us improve the user experience. We use aggregated, anonymized data wherever possible.
- Google Analytics: Tracks page views, session duration, bounce rates, and traffic sources.
- Mixpanel: Tracks feature usage patterns to inform product development.
3. Third-Party Cookies
Some cookies on our website are set by third-party services we use:
- Stripe: For secure payment processing (only on billing pages).
- Intercom: For live chat and customer support functionality.
- HubSpot: For marketing analytics and lead tracking on our marketing pages.
These third parties have their own privacy policies governing how they collect and use data.
4. Managing Cookies
You can manage cookie preferences through:
- Browser Settings: Most browsers allow you to block or delete cookies through their settings menu. Note that blocking essential cookies may prevent the platform from functioning correctly.
- Opt-Out Links: For analytics cookies, you can opt out via Google Analytics Opt-Out.
5. Cookie Retention
Cookie retention periods vary by type:
- Session Cookies: Deleted when you close your browser.
- Persistent Cookies: Retained for up to 12 months, then automatically expire.
- Analytics Cookies: Retained for up to 26 months (Google Analytics default).
6. Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our platform after changes constitutes acceptance.
7. Contact
If you have questions about our cookie practices, contact us at:
Email: info@fieldee.in